Question 1

What does KAAM Networks actually do?

Accepted Answer

We make introductions. You tell us your situation and what you are looking for, we work out who in our network can genuinely help, and we introduce you to them with context on both sides. Then we follow through until the connection is real or it is clear it will not work.

Question 2

Who is it for?

Accepted Answer

New migrants and their families, students, small business owners, professionals, community organisations, and partners overseas who want to connect with Australia. If you know what you are looking for but not yet who to ask, it is for you.

Question 3

Which program should I choose?

Accepted Answer

You do not need to decide. Describe your situation in your own words and we will place it with the right program and the right person.

Question 4

Where are you based? Do you work internationally?

Accepted Answer

We are based in Australia and work nationally. Our business and education programs also work with partners overseas, including in the Gulf, South Asia and the Pacific.

Question 5

What does it cost?

Accepted Answer

Sending an enquiry and talking to us costs nothing, and there is no obligation. If someone we introduce you to charges for their own services (a course, a professional, a supplier), they set and explain their own fees directly with you. We will never commit you to a cost on your behalf.

Question 6

Do you take commissions from the people you introduce me to?

Accepted Answer

If a fee, commission or referral payment is ever involved in an introduction, it will be disclosed to you before you go ahead, so you can decide with the full picture.

Question 7

How long does it take?

Accepted Answer

A real person reads every enquiry and we usually reply within three working days. How long an introduction takes after that depends on the situation: some are a single email, others take weeks while the right person is found. We will tell you honestly what to expect, and we will tell you if we do not have the right connection.

Question 8

Can I write to you in my own language?

Accepted Answer

Yes. Write in whichever language you are most comfortable in. If we cannot reply well in that language ourselves, we will tell you and work out the best way to continue together.

Question 9

Do I need an account?

Accepted Answer

No. Anyone can send an enquiry through the contact form, and we reply by email.

Question 10

What do you do with my information?

Accepted Answer

We use what you send us to understand your situation, reply to you and make introductions you have agreed to. We do not sell your information, and we do not share your details with anyone you are being introduced to without telling you first.

Question 11

Can I see or delete what you hold about me?

Accepted Answer

Yes. Ask us and we will tell you what we hold, correct anything that is wrong, and delete what we no longer need. If you are not satisfied with how we handle a privacy concern, you can complain to the Office of the Australian Information Commissioner (OAIC).

Question 12

How do I raise a concern about an introduction?

Accepted Answer

Reply to our email or contact us. Every concern is read by a person and taken seriously, and we will tell you what we have done about it.

Question 13

We are an organisation. How do we work with you?

Accepted Answer

Businesses, education providers, community organisations and international partners can send an expression of interest. We will talk first, agree how introductions will work, and start small.

Question 14

Do I need a Working with Children Check to volunteer?

Accepted Answer

Only for roles that involve working with children, and the organisation will tell you. Checks are issued by the screening agency in your state or territory. We can explain the process and point you to the right agency.

Question 15

Can I donate to Global Education Support?

Accepted Answer

You can register interest in sponsoring a learner, donating devices or volunteering as a tutor. Online donations are not yet available, and no payment is taken through this website. Global Education Support operates as a not-for-profit program of KAAM Networks. Its registration and tax-deductibility status are being confirmed; donations are not yet tax deductible.

Plain answers to fair questions.

About KAAM Networks

Cost, time and language

Privacy and trust

Organisations, volunteering and support

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